Last updated: October 7, 2025
Welcome to Heared. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our hearing assistance application.
Heared processes audio in real-time on your device. Audio data is never recorded, stored, or transmitted to our servers. All audio processing happens locally on your phone to ensure your privacy and provide the lowest latency experience.
We store your audio settings and preferences locally on your device, including equalizer settings, volume levels, and selected audio modes. This data never leaves your device.
We may collect anonymous usage data to improve the app, including which features you use and how often. This data is anonymized and cannot be linked back to you personally.
We use the collected information to:
Heared requires microphone access to amplify and process audio in real-time. This permission is essential for the app to function. Audio captured through the microphone is processed instantly and is never recorded or stored. When you close the app or stop the amplification, all audio processing stops immediately.
We implement industry-standard security measures to protect your information. Since most data is stored locally on your device and audio is processed in real-time without storage, your sensitive information remains under your control. Any data transmitted to our servers is encrypted using secure protocols.
When you make an in-app purchase or subscribe to premium features, we receive limited purchase information from Apple to unlock features and provide support:
We use this information to deliver premium features, provide customer support, prevent fraud, and maintain accurate records. Payment processing is handled entirely by Apple—we never receive your payment card details. Purchase records are retained as long as needed to provide service and comply with legal obligations. To manage or cancel subscriptions, use your App Store account settings.
Heared may use third-party services for analytics and crash reporting to improve app stability and performance. These services are:
These services have their own privacy policies governing their use of information.
Heared is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
You have the right to:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@hearapp.com